Tell me more about the accident claims process.

Once your claim actually starts and we communicate with the opposing insurer on your behalf - what happens next.

The procedures below are broadly what you can expect to follow in most accident claim circumstances. However, every case is different and you must use the detail provided as a guide but nothing more.

The first thing to point out is that you should have legal representation. This is a very convenient comment from our perspective but the reality is that a personal injury claim against a compensator (usually an insurance company) will involve a legal process that has to be adhered to and understood fully.

The compensator and their negotiating team understand the law and know how to minimise their losses by taking a tough stance on certain issues relating to your personal injury claim. Do not get off to a bad start by failing to recognise the obvious need for representation - make sure you level the playing field and obtain adequate compensation.

You have the option of contacting us for compensation claim advice and we will advise you immediately if your situation is one we can help you with. Our experts will do everything possible to take care of your interests.

Once contact has been made with the insurance company, in the majority of civil cases both sides will deal with initial correspondence under the terms of the Pre Action Protocol. These 'rules' were introduced in April of 1999 and are an integral part of the reforms implemented by Lord Woolf the Lord Chief Justice in 1999. The personal injury sector has become much more streamlined as a result of these reforms. Insurers and solicitors alike must now follow a general timetable. (these rules apply to injury claims worth less than £15000)

The key points of the protocol that must be adhered to are:

Medical evidence in some cases will be funded by the compensator, the main exception being cases were no liability is being accepted, nor is likely to be accepted. You will be notified before any accident claim is progressed on your behalf, if expenses are likely to be accrued in support of your action.

If you think you may have an valid compensation claim - why not make an enquiry now? Just complete the brief form opposite. Our team will respond to all written enquiries within 24 hours.

For immediate assistance please telephone our FREEPHONE helpline on 0800 0322210

 Please note that any information you submit will be held on computer and consequently will be covered under the provisions of the Data Protection Act. "The Claims Connection" is a subsidiary of MJN Marketing Ltd. (registered number 04772563)